A.D. CANTELMO REALTY/TONY CANTELMO
BROKER
TONY CANTELMO

 


A.D. Cantelmo Property Management Company

Our Business is Property Management in Orange County California


Why Does My Property Management Company Ignore me?



This is the most frequently asked questions I get from people who call me about their Property Management problems. I wrote an article on this subject titled "Why your Property Management Company ignores you?"

The answer to this question is easy to explain, but hard for the client to except and even harder for them to do something about and many Property Management Companies count on that.

Property Management Companies understand how difficult it is for people to change companies once they are locked in and they count on that. I have had people call me and I could hear the stress in their voice when we talk about them making the change. Often they fear they will not get their money back that the current company holds, or getting the information about the property or the current Tenants will be difficult.



Here is why Property Management Companies ignore their clients, They are more interested in bringing in new clients then retaining their old ones and although it may seem crazy, it makes sense for a short term looking company.

Lets look at how many Management Companies run their business. They try and sign up as many clients as possible, because the more clients they have, the more monthly fee's they bring in. The problem comes in, when the amount of properties they manage becomes too much and the companies must hire more employees to keep up.

 Many of the Companies really don't want to hire more employees, because it will cut into their profits, so if they lose some properties due to those property owners feeling like they are being ignored, so be it. These companies realize that if they bring in vacant properties, they will make more money from the commissions that they make from filling those properties, then the management fee they lose when a client leaves.

Lets look at an example

 Lets say, you have your property with a Management Company that only focuses on growth. You pay them $100.00 per month and your property is filled with a good Tenant, so the most they will make in one year is $1200.00

If that Management Company can bring in a vacant Property that they will rent for $3000.00 per month. When they bring in a new Tenant, their commission will be more then they will make on your property the whole year. That is why they focus on new clients and ignore the clients they currently have.

This is a short sighted way t
o think, but it is the way so many Property Management Companies do business. These companies also count on the difficulties that most clients have leaving their company, even though they ignore them. So as they bring in new clients and they put their current clients on the back burner, they will still retain a good number of those dissatisfied clients for a period of time.

 The best thing for property owners to do when they feel as though they are being ignored is find a new Property Management Company as soon as possible.  I have written an article titled, "Leaving your Property Management Company"

This article gives a few Idea's that makes it much easier to leave by doing a few things up front, when you sign up with a new company..

 The bottom line is, have no fear when leaving your old company, your new company will help you get any information or money that belongs to you, so don't suffer, because of fear. Being ignored is no way a property owner should be treated by their Property Management  Company.



A.D. Cantelmo Property
Management Specializes in Property Management in Orange County Ca.



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What my clients are saying  

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

"10 out of 10 I am so Happy Since I left my old company and I joined AD Cantelmo Property Co I am stress free I live in a different state and this company watches my house and always Mr Tony Cantelmo is on top of things I really want to thank you for what you do for me and I would really Recomend this Company to any and every one Thank You again. Shawn" ------------------- "I need to trust the people I work with and I trust Tony. He stays on tops of things, communicates well, and gets things done. He not only gets things done but he gets things done the right way. Jim"

 

~ Shawn

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