A.D. CANTELMO REALTY/TONY CANTELMO
BROKER
TONY CANTELMO

A.D. Cantelmo Property Management Our Business is Property Management in Orange County California  

 

 

 

Tenant interaction, important and frustrating 

 

 

 

As a Property Manager, I am very pro active when it comes to Tenants and that is good and bad. Tenants come in all different shapes and sizes and I am no talking about the way they look, I am talking about the way they think. Some Tenants never call for anything, and others seem to call for just about everything. I am not one to ignore Tenants, because I feel it is much easier to deal with whatever their call is about, rather than put it on the back burner, even if it is just to listen and talk them through whatever it is that is bothering them. My frustration comes in, when they start to listen to outside influences and become militant on how things should be. Then my reaction becomes much more guarded and it hurts the interaction that we have as Tenant and Property Manager.

 

The trick is, trying never to get to that point, but no matter how hard I work toward that goal, sometimes things just go in a direction that I don’t like and I have to fight my way through the difficulties of being a professional and being frustrated with Tenants that I feel are being unreasonable. Once a Tenant gets to the point of no return when it comes to an issue and legal opinions become important, the relationship between Property Manager and Tenant can be damaged to a point where it becomes very difficult to ever work together again.

 

I feel that if one of the most important parts of having successful management for a property is being able to communicate with both the Tenants and the property owner and if as a Property Manager you lose one side or the other, then it may best for all concerned for the Property Manager once the issue is resolve to move on.

 

The owner is always going to be there, so if the difficulty is with the owner, then there is no resolving that, and if the difficulty is with the Tenant, but the owner does not want to get a new Tenant then the Property Manager is the Odd person out.

 

Think of it as a coach for a football team, if the team loses faith in the system the coach implements then the team needs a new coach and if the coach stays, the team will continue to lose.          

 

 

 

  A.D. Cantelmo Property   Management Specializes in Property Management in Orange County Ca.

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What my clients are saying  

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

"10 out of 10 I am so Happy Since I left my old company and I joined AD Cantelmo Property Co I am stress free I live in a different state and this company watches my house and always Mr Tony Cantelmo is on top of things I really want to thank you for what you do for me and I would really Recomend this Company to any and every one Thank You again. Shawn" ------------------- "I need to trust the people I work with and I trust Tony. He stays on tops of things, communicates well, and gets things done. He not only gets things done but he gets things done the right way. Jim"

 

~ Shawn

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