A.D. CANTELMO REALTY/TONY CANTELMO
BROKER
TONY CANTELMO

A.D. Cantelmo Property Management Our Business is Property Management in Orange County California       

 

 

  Losing a client is better than doing

the wrong thing  

 

 

Every Real Estate Agent has had a situation where the client wants them to do something that the Agent knows is wrong. The question is how that Agent handles it. For an experienced Agent, it is a pretty easy answer, you tell the client you can’t do what they are asking and either the client changes, or the client gets fired. Yes, I said fired and believe me, as and Real Estate Broker, I have fired several Clients and it feels really good.

 

All of us want business and for an independent company like mine, turning away business is not always easy, but when a client does not have the same values as I do, I have no problem turning them away. I understand that people may disagree with my strategy and I have no problem with that, but as Realtor's we have an obligation to uphold certain values that are not negotiable. Even if the client disagrees with those values, as long as they abide by them, I have no problem, but if they ask me to go around those values, I can’t do that and that is when I have to say goodbye.

 

As Real Estate Company that specializes in Property Management, it is my obligation to make sure when it comes to everyone who walks through my door that they are treated equally and I take that very seriously. I never talk about anything with my clients except relevant information that is important in making a decision in renting their property. I have had clients who ask me for information that is not relevant, and I have told them that I will not give them that information. Most of the time they understand, but some have gotten very upset with me and they get fired.

 

There are something’s that Realtor's are expected to do in order to be Politically correct, that I think go too far, but as far as protecting people from being treated differently than others I could not be more adamant  in agreement with the rules. All people should be treated with respect and given every opportunity to prove that they are qualified to rent or buy any property no matter who they are and as a California Real Estate Broker, I could care less who people are I want everyone to be able to come to me and know they will be treated fairly, and they will.

 

I go back many years when I was working as a contractor and I was looking for a truck. I was ready to buy and I had the cash. I was working everyday and the only time I had to shop was after work and I was dressed as a contractor and not in a nice suit. I would walk into the dealership and get ignored, because of the way I looked and the way I was dressed.  The one guy who did talk to me, made the sale. That experience sticks with me to this day, and I learned to treat everyone as if they are the next sale no matter how they look.    

 

 

      A.D. Cantelmo Property   Management Specializes in Property Management in Orange County Ca.

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What my clients are saying  

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

"10 out of 10 I am so Happy Since I left my old company and I joined AD Cantelmo Property Co I am stress free I live in a different state and this company watches my house and always Mr Tony Cantelmo is on top of things I really want to thank you for what you do for me and I would really Recomend this Company to any and every one Thank You again. Shawn" ------------------- "I need to trust the people I work with and I trust Tony. He stays on tops of things, communicates well, and gets things done. He not only gets things done but he gets things done the right way. Jim"

 

~ Shawn

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