A.D. CANTELMO REALTY/TONY CANTELMO
BROKER
TONY CANTELMO





A.D. Cantelmo Property Management
Our Business is Property Management in Orange County California

What to do about an angry Tenant


Any time you deal with the public in business, you are going to run into angry people. Sometimes people are angry for a specific reason and sometimes they are just angry all the time. The important thing is to be able to defuse the situation if possible, or you need to remove the problem.


In the Property Management Business, There are the Tenants that become angry at times, but usually it is a short term anger that can be dealt with and both parties are able to move on. But unfortunately, there are the Tenants every once in a while and it is rare, but no matter how hard you as a Landlord or Property Manager try you cannot appease them.

What do you do?

What do you do? That depends, as a Property Manager, you do not expect to be liked, but you do need to be able to do your job without being abused by a Tenant and of course that goes for the Landlord as well.  If a Tenant is not happy, but does not create any issues or does not make the relationship difficult, then you should be able to live with the situation until the lease is up. But if the Tenant does make the relationship difficult and even dangerous, then the Tenant has to go.

Removing the problem


The first thing you need to do is offer to let the Tenant out of their lease and if they refuse to leave voluntarily, then you need to take legal action and unfortunately that probably means getting an attorney involved.

As a Property Manager, you need to collect any evidence of abuse. If there are abusive messages then you need to save them, if there is abusive behavior in person, then you need to call the police and have a report written up. Any time you have contact with an abusive Tenant, you need to have someone with you, Remember  When you get the legal process going, it is going to be your word against the Tenants and any evidence or witnesses to the abuse you have will be in your favor. Remember, even an abusive Tenant gets their due process, thats why written reports by authorities will go a long way.

Most landlord/Property Management Tenant
disputes are managed without real issues and both parties are able to live with the animosity, but if the animosity turns to real issues then a separation is necessary for the good of both parties.






A.D. Cantelmo Property Management Specializes in Property Management in Orange County Ca

Tenant/ Property Service
 
Marketing Property
We market your property on all the major Real Estate websites, including Zillow, Trulia, Realtor.com, and the Multiple Listing Service

Showing your Property
We make sure your Property is shown to all Qualified, interested parties. We never allow Unchaperoned shwings

Screening Tenants
We have a detailed tenant screening process. We run Credit, Criminal and Eviction checks. we check rental history, and use our more then 10 years of Property Management experience to place the Best Tenant possible in your Property

Open 7 Days a week

Contact Tony
714-313-7413
If you have hours that do not coincide with normal business hours, No Problem.


 

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What my clients are saying  

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

"10 out of 10 I am so Happy Since I left my old company and I joined AD Cantelmo Property Co I am stress free I live in a different state and this company watches my house and always Mr Tony Cantelmo is on top of things I really want to thank you for what you do for me and I would really Recomend this Company to any and every one Thank You again. Shawn" ------------------- "I need to trust the people I work with and I trust Tony. He stays on tops of things, communicates well, and gets things done. He not only gets things done but he gets things done the right way. Jim"

 

~ Shawn

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