A.D. CANTELMO REALTY/TONY CANTELMO
BROKER
TONY CANTELMO




A.D. Cantelmo Property Management Our Business is Property Management in Orange County California  



The Importance of Educating Tenants


On my web-site I have a section on the Property Management Page that headlines“WE EDUCATE TENANTS”. This is an area of property management that is often ignored, but it may be the most important aspect of managing a property successfully.

As any Property Manager knows, nothing is perfect and nothing is permanent. You can have a great Tenant, that pays the rent and never complains about anything, then things in their lives change and the tenancy goes downhill quickly. The only thing a Manager can do is make sure a Tenant understands what is expected of them and also what the Tenant should expect from the Manager.   My method of Tenant education takes time and is not just a sit down talk at the start of tenancy.

Pay Attention

First it starts with me paying attention to the screening process and asking questions before a contract is offered. People are all different and every life story is unique. In my business of Property Management In Orange County Ca. I know that a credit score tells you just a part of the story, but you need to have a conversation with the Tenant in order to get a feel of who they are. Yes you go over the rules of the home, before the Tenant moves in the property, but as with all of us, Tenants have a tendency to nod and accept the rules but have not really been paying attention. The real education begins once the tenancy starts.

Be accessible

  When a Tenant moves into a property, it takes some time for them to acclimate themselves to the property and the area. I make myself very accessible to the new Tenant and always visit the property in the first week to answer questions or give some advice. This is a perfect opportunity as you are being helpful to the new Tenant to also let them know what is expected from them. I have found that if the Tenant feels you have their best interest in mind, they will be open to listen to your expectations. I like to talk to them about other Tenant stories in the past and situations that arose and how they were handled. This creates a conversation between me and the Tenant that we both will remember.


  Educating your Tenant is a process that may take time, but is well worth the effort.



A.D. Cantelmo Property Management Specializes in Property Management in Orange County Ca.

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What my clients are saying  

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

"10 out of 10 I am so Happy Since I left my old company and I joined AD Cantelmo Property Co I am stress free I live in a different state and this company watches my house and always Mr Tony Cantelmo is on top of things I really want to thank you for what you do for me and I would really Recomend this Company to any and every one Thank You again. Shawn" ------------------- "I need to trust the people I work with and I trust Tony. He stays on tops of things, communicates well, and gets things done. He not only gets things done but he gets things done the right way. Jim"

 

~ Shawn

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