A.D. CANTELMO REALTY/TONY CANTELMO
BROKER
TONY CANTELMO

A.D. Cantelmo Property Management
Our Business is Property Management Southern California


Why use a Property Management Company

Every day I talk to people who ask me about my services. Some of the conversations are short and they basically want to know about price, but some of the conversations are long and we go into much of what I do as a Property Manager. Every once in a while, I get the question, “Why should I use a Property Management Company?”
To me, the answer is obvious, but I understand why someone would ask me that. After all, I often tell people that my business is a simple one, and it is. But keeping it simple is not always that easy, it takes practice.

Being a “Landlord” is a business whether you think of it that way, or not. If you make money renting out your property, it’s a business. Even if you don’t make money, it’s a business, just not a profitable one. What I try and do for my clients is make them the most money possible and also keep everything in order. Let’s break Residential Property Management down.

The first and most important part of managing a property is making sure the property is filled with the best Tenants possible. Filling vacancies is more complicated then it may seem. Sure, putting a sign out and putting the property on the internet is something that everyone can do, but dealing with applicants and looking for the best people for the property is a whole other issue. You may think that it’s easy to find the right Tenant. Just look at a credit report and check financial stability and your all set, think again.

The first thing I keep in mind when thinking about whether I am going to place an applicant in a property is EVICTION. Eviction is the worst part of my business and I feel lucky that in the years I have been in this business, I have only evicted 3 people. Someone may look great on paper, but Job situations may change, or life situations may change, so when evaluating applicants, you need to look beyond the obvious which can be tricky. What I try and do is look at the entire package. Credit, How long employed at job, how long at present residence. I have found that talking to a current Landlord may net be good information. If they talk to you at all, they may give you a positive report if they want the person out of their hair.
in the end eviction cost the owner money and that is not good for a Property Manager. There is more to placing a Tenant then just looking at numbers, there is a gut feeling that comes from experience. Asking the right questions and hearing the right answers is a very real part of the application process. Many large Property Management companies have very strict criteria on placing Tenants and that’s fine, but I treat each applicant as individuals and look at their life situations before making a decision whether to place a Tenant or not. I don’t want to pass on someone, just because they don’t look good on paper. Some of my best Tenants were people who did not look great on paper, but were very good in other areas. Getting a larger deposit is one way to protect against making a the wrong decision with someone on the fence and that’s fair to both the Tenant and the Landlord.

The next step in Property Management is teaching the Tenant how to be a good Tenant and the most important part of that is paying the rent on time. You may ask, “How do you teach a Tenant?” Well, unfortunately a late fee that makes an impact is the best way. If you charge a minimal late fee, the Tenant will make it a habit to be late, but if the late fee is something that a Tenant does not like, they will learn fast to pay on time.
The next step in teaching a Tenant is to make them understand that if something breaks, let us know so we can fix it before it becomes a bigger problem. Too many Tenants are afraid to call, they don’t want to be blamed, but if a Tenant knows they will be treated fairly, they will be more willing to call.

I always want a Tenant to think of the property as their own while they live there. If they have pride in the property, they will take better care of the home and them understanding that I will make periodic visits to check smoke and c/o alarms, they will understand that they have to keep the place in good shape, or deal with the consequences.

Then of course there is dealing with Tenant requests and which ones to accept and which to decline. Obviously, if a Tenant requests something, they think it’s important. But so often those requests are not required for a good safe home, so as a Landlord or Property Manager, you have to be able to say no, without making the Tenant feel as though their feeling are not important. The best way to do that is to always have good communication with Tenants and let them know exactly why a request is being denied. They may feel bad about it, but they won’t be resentful if they understand your thinking.

Dealing with issues in a simple way, is the only way to have a smooth Property Management Company. Creating issues will do nothing but make everyone unhappy. Tenants can be difficult, but so can Landlords and maintaining a good relationship with both can be the difference between a successful Tenancy, or an unsuccessful one.

If someone on the phone who asked me why they should hire a property manager thinks that they can do everything I talked about without going crazy then they don’t need a property manager.

A.D. Cantelmo Property Management
Our Business is Property Management Southern California

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What my clients are saying  

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

5 reviews 5.0 star rating 1/21/2016 I was tired of using a large management team to manage my investment property. I felt I was always on the back burner. I was recommended to Tony from a business associate, he assured me I would be very pleased. Well that was an understatement, Tony is amazing. He's above all honest and always available for my concerns. I'm not as well versed as other investors with property management and maintenance and tenant relations, Tony has been an excellent partner and has guided me through quite a bit of needed repairs and worked far beyond what was expected to help turn my little investment into quite a prosperous investment, If what your looking for is prompt return calls, honest direction and someone very knowledgeable with general contractors and real estate laws, Tony is your man. Angela

 

~ Angela

"10 out of 10 I am so Happy Since I left my old company and I joined AD Cantelmo Property Co I am stress free I live in a different state and this company watches my house and always Mr Tony Cantelmo is on top of things I really want to thank you for what you do for me and I would really Recomend this Company to any and every one Thank You again. Shawn" ------------------- "I need to trust the people I work with and I trust Tony. He stays on tops of things, communicates well, and gets things done. He not only gets things done but he gets things done the right way. Jim"

 

~ Shawn

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